FIND YOUR PERFECT LIFE PARTNERS

Terms & Conditions

Effective Date: 14 August 2026
Website: www.m4marriage.com
Brand: M4Marriage
Tagline: A Genuine Place to Find Your Perfect Match

Welcome to M4Marriage (“M4Marriage”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of the website www.m4marriage.com, mobile application, services, membership plans and other services provided by M4Marriage.

By registering, accessing, browsing or using M4Marriage, you acknowledge that you have read, understood and agreed to these Terms & Conditions, our Privacy Policy and applicable policies published on our platform.

If you do not agree with any part of these Terms, please do not use our services.

1. Eligibility

1.1 M4Marriage is intended only for persons who are legally eligible to marry under the applicable laws of India.

1.2 By creating a profile, you confirm that:

- You are legally eligible to use a matrimonial service.
- The information provided by you is true, accurate and complete.
- You are not currently married if your profile is represented as “unmarried”.
- You have the legal capacity to enter into these Terms.
- You will update your profile if any information changes.

1.3 M4Marriage reserves the right to request additional information or documentation where reasonably necessary to verify eligibility or profile information.

2. Nature of M4Marriage Services

2.1 M4Marriage is an online matrimonial platform designed to help individuals and families discover potential marriage partners.

2.2 M4Marriage provides a platform for users to:

- Create matrimonial profiles.
- Search and view eligible profiles.
- Express interest in other members.
- Communicate or exchange contact information where the applicable membership permits.
- Access paid and free matrimonial services.
- Receive matchmaking-related services and notifications.

2.3 M4Marriage is a facilitator/platform and does not itself arrange, guarantee or solemnize any marriage.

2.4 M4Marriage does not guarantee that any member will find a suitable partner, receive a proposal, enter into a relationship or get married through the platform.

3. User Registration

3.1 Users may be required to register an account to access certain services.

3.2 You must provide accurate and current information while registering.

3.3 You must not:

- Create a profile using another person's identity.
- Create multiple fraudulent profiles.
- Use false photographs or misleading information.
- Impersonate another person.
- Provide deliberately incorrect marital, educational, professional, financial or family information.
- Use another person's account without permission.

Prohibition of Fake Profiles & Data Mining

The following are strictly prohibited:

• Creating fake, duplicate, misleading or impersonated profiles.
• Creating profiles for data mining, scraping, research, lead generation or commercial purposes.
• Creating profiles for marriage bureaus, agents, brokers or competing matrimonial sites without authorisation.
• Using bots, scripts or automated tools to extract user data.

Any such activity constitutes a serious breach of trust and privacy.

3.4 You are responsible for maintaining the confidentiality of your login credentials.

3.5 Any activity carried out through your account may be treated as activity authorized by you unless you promptly notify M4Marriage of unauthorized access.

4. Profile Information and Photographs

4.1 Users are responsible for the accuracy and legality of all information, photographs and content uploaded to their profile.

4.2 By uploading photographs, descriptions or other content, you confirm that you have the right to use and publish such content.

4.3 You must not upload:

- Offensive or obscene material.
- Pornographic material.
- Content promoting illegal activities.
- Another person's photograph without authorization.
- Misleading or fraudulent information.
- Content that violates another person's privacy or intellectual-property rights.

4.4 M4Marriage may review, moderate, reject, edit, restrict or remove profile content that violates these Terms or applicable law.

5. Profile Verification

5.1 M4Marriage may offer profile verification or related verification services.

5.2 Verification may involve reviewing information or documents submitted by a member.

5.3 Verification does not constitute a guarantee that a member is genuine, trustworthy, financially sound, compatible, legally eligible to marry, or suitable for another member.

5.4 Users should independently verify the identity, background, marital status, employment, education, financial position, family information and other relevant details of another member before making any personal, financial or matrimonial decision.

6. User Safety

6.1 Users are solely responsible for their interactions and communications with other members.

6.2 Users should exercise appropriate caution before sharing:

- Phone numbers.
- Addresses.
- Financial information.
- Bank details.
- OTPs or passwords.
- Identification documents.
- Private photographs.
- Other sensitive personal information.

6.3 M4Marriage will never ask users to transfer money to another member as a condition for marriage.

6.4 Users should immediately report suspicious, fraudulent, abusive or inappropriate activity to M4Marriage.

7. Prohibited Activities

Users must not use M4Marriage to:

- Commit fraud or cheating.
- Harass, threaten or abuse another member.
- Promote prostitution or sexual services.
- Solicit money from other members.
- Promote illegal businesses or activities.
- Send spam or unsolicited commercial messages.
- Collect member information for marketing or unrelated purposes.
- Promote political, religious or commercial campaigns unrelated to the matrimonial service.
- Attempt unauthorized access to M4Marriage systems.
- Introduce malware, viruses or harmful code.
- Scrape, copy or reproduce member data without authorization.
- Use automated systems to collect information from the platform.
- Misrepresent identity, age, marital status or other material information.
- Circumvent membership restrictions or payment systems.

M4Marriage may suspend or permanently terminate accounts involved in prohibited activities.

8. Communication Between Members

8.1 M4Marriage provides communication facilities for matrimonial purposes.

8.2 Users are responsible for the content of their communications with other members.

8.3 M4Marriage does not control or guarantee the accuracy, reliability or intentions of individual members.

8.4 M4Marriage may take appropriate action against accounts reported for harassment, fraud, abuse or violation of these Terms.

9. Membership Plans and Paid Services

9.1 M4Marriage may offer free and paid membership plans.

9.2 Paid plans may provide benefits such as additional profile visibility, contact viewing, messaging facilities, profile access or other features specified on the relevant plan page.

9.3 The benefits, duration and limitations of each membership plan will be displayed at the time of purchase.

9.4 Membership benefits are personal to the registered member and cannot normally be transferred, sold or assigned to another person.

9.5 M4Marriage may introduce, modify or discontinue membership plans and features, subject to applicable law and the rights of existing members.

10. Payments

10.1 Payments for paid services may be processed through third-party payment gateways or other authorized payment methods.

10.2 Users must provide accurate payment information.

10.3 M4Marriage is not responsible for delays, failures or interruptions caused by banks, payment gateways, internet service providers or other third parties, except where liability cannot legally be excluded.

10.4 Applicable taxes, including GST where applicable, may be charged in accordance with law.

11. Refund and Cancellation

11.1 Refunds and cancellations are governed by the M4Marriage Refund/Cancellation Policy published on the website.

11.2 Users should review the applicable refund policy before purchasing a membership plan.

11.3 Nothing in these Terms is intended to restrict any statutory consumer rights available to a user under applicable law.

12. No Guarantee of Marriage or Compatibility

12.1 M4Marriage does not guarantee:

- Marriage with any particular member.
- A specific number of proposals.
- A successful relationship.
- Compatibility between members.
- Accuracy of information supplied by other members.
- The financial or social background of another member.
- That a member will respond to communication.
- That a member will remain active throughout the membership period.

12.2 Matrimonial decisions are personal decisions and must be made independently by the users and their families after appropriate verification.

13. User-Generated Content

13.1 Users retain ownership of content that they lawfully upload to the platform, subject to the rights granted to M4Marriage under these Terms.

13.2 By uploading content, you grant M4Marriage a non-exclusive, limited, royalty-free licence to host, store, reproduce, display and process that content to the extent reasonably necessary to operate and provide the M4Marriage services.

13.3 M4Marriage may remove content that violates these Terms or applicable law.

14. Intellectual Property

14.1 The M4Marriage name, logo, website design, text, graphics, software, photographs, videos, trademarks, service marks and other platform content are owned by or licensed to M4Marriage unless otherwise stated.

14.2 Users may not copy, reproduce, modify, distribute, sell, publish or commercially exploit M4Marriage content without prior written permission.

14.3 Nothing in these Terms transfers ownership of M4Marriage intellectual property to a user.

15. Privacy and Personal Data

15.1 M4Marriage collects and processes personal information in accordance with its Privacy Policy and applicable data-protection laws.

15.2 By using M4Marriage, you acknowledge that personal information may be processed for purposes including account creation, profile management, matchmaking services, communication, customer support, security and legal compliance.

15.3 M4Marriage will handle personal data in accordance with applicable law. India's Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data and individual privacy rights.

15.4 Users should review the M4Marriage Privacy Policy for detailed information about collection, use, storage, sharing and protection of personal data.

16. Third-Party Services and Links

16.1 M4Marriage may use third-party services such as payment gateways, analytics providers, hosting providers, communication services and other technology providers.

16.2 Third-party services may have their own terms and privacy policies.

16.3 M4Marriage is not responsible for the independent acts, policies or availability of third-party websites or services.

17. Website and Service Availability

17.1 M4Marriage will make reasonable efforts to maintain the availability of its services.

17.2 However, uninterrupted or error-free operation cannot be guaranteed.

17.3 Services may occasionally be unavailable due to:

- Maintenance.
- Technical problems.
- Server or network failures.
- Cybersecurity incidents.
- Internet disruptions.
- Third-party service failures.
- Government or legal requirements.
- Events beyond reasonable control.

18. Account Suspension and Termination

18.1 M4Marriage may suspend, restrict or terminate an account where:

- These Terms are violated.
- Fraudulent or misleading information is detected.
- The account is used for illegal activities.
- Other members are harassed or abused.
- The platform is misused.
- A security risk is identified.
- Required verification is not completed.
- Such action is required by law or competent authority.

18.2 M4Marriage may also remove or restrict profiles that appear inactive, duplicate, misleading or otherwise unsuitable for the platform.

18.3 Users may request account closure through the available account or customer-support mechanisms.

19. Limitation of Liability

19.1 To the maximum extent permitted by applicable law, M4Marriage shall not be responsible for losses arising from:

- The conduct of another member.
- False or misleading information supplied by users.
- Personal relationships or matrimonial decisions made by users.
- Unauthorized transactions between members.
- Financial loss caused by another member.
- Personal injury or other harm resulting from interactions between users, except to the extent liability cannot legally be excluded.
- Temporary service interruptions.
- Events outside M4Marriage's reasonable control.

19.2 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Indian law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold M4Marriage, its owners, employees, representatives and service providers harmless from claims, losses, damages, liabilities and expenses arising from:

- Your violation of these Terms.
- Your misuse of the platform.
- Fraudulent or misleading information supplied by you.
- Your violation of another person's rights.
- Your unlawful activities.
- Your communications or transactions with other members.

21. Complaints and Grievance Redressal

Users may contact M4Marriage regarding complaints, inappropriate content, fraudulent profiles, misuse of the service, payment issues or other concerns.

Customer Support / WhatsApp: 9446260115
Support Hours: 10:00 AM to 6:00 PM
Email: info@m4marriage.com

M4Marriage will make reasonable efforts to review and respond to complaints within applicable legal requirements.

22. Changes to These Terms

22.1 M4Marriage may update these Terms from time to time to reflect changes in services, technology, business practices or applicable law.

22.2 Updated Terms will be published on the website.

22.3 Continued use of M4Marriage after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and other mandatory legal provisions, disputes relating to these Terms or the services shall be subject to the jurisdiction of the competent courts in Kerala, India.

Nothing in this clause prevents a consumer from exercising any statutory rights or remedies available under applicable law.

24. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or severed to the minimum extent necessary, while the remaining provisions shall continue in effect.

25. Entire Agreement

These Terms, together with the M4Marriage Privacy Policy, Refund/Cancellation Policy and other policies expressly incorporated into them, constitute the agreement between the user and M4Marriage regarding use of the platform.

26. Contact Us

For questions, complaints or assistance relating to these Terms:

M4Marriage
Website: www.m4marriage.com
Email: info@m4marriage.com
WhatsApp Support: 9446260115
Support Hours: 10:00 AM – 6:00 PM

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Important Notice: M4Marriage is a matrimonial platform that facilitates introductions between members. Users are responsible for independently verifying the identity, background, character, marital status, employment, financial circumstances and other relevant information of prospective matches before proceeding with any relationship or marriage.

Last Updated: 14 August 2026